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Privacy

PRIVACY

 

CHANGE (“Change,” “we,” “our,” or “us”) is a service platform owned and operated by Ubooker Worldwide Ltd, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. While Change operates under the corporate ownership of Ubooker, it functions as its own distinct brand, offering digital tools and services designed to simplify and accelerate the talent booking process across the fashion and creative industries.

We are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal information. This Privacy Policy explains how we process personal data through the change.software website and associated services (the “Service”).

 

1. Who We Are

CHANGE is operated by Ubooker Worldwide Ltd in its role as data controller, as defined under applicable data protection laws, including the General Data Protection Regulation (GDPR).
If you have questions, you can contact our Data Protection Office at: privacy@change.software.

 

2. Scope of This Policy

This Privacy Policy applies to:

This Policy is incorporated by reference into our Terms of Use.

 

3. What Personal Data We Collect

We may collect the following categories of personal data:
Data You Provide Directly:

Data Provided Through Use:

Optional/Marketing Data:

 

4. Purposes and Lawfulness of the Data Processing

We use personal data for the following lawful purposes:

Purpose    Lawful Basis
To provide platform access and services    Performance of contract
To respond to inquiries and support requests    Legitimate interest
To process bookings and communication between clients and agencies    Performance of contract
To improve the platform and user experience    Legitimate interest
To send marketing or informational emails (when consented)    Consent
To analyze usage patterns and protect our systems    Legitimate interest/security

We do not use your personal data for automated decision-making or profiling.

 

5. Cookies and Tracking

CHANGE uses cookies for essential site functionality, performance analytics, and (with consent) marketing personalization. You can manage cookie settings via our [Cookies Policy] or your browser preferences.

 

6. Data Sharing and Recipients

Your personal data may be shared only with:

  • Internal teams at Change responsible for delivering services
  • Trusted third-party service providers (e.g., hosting, analytics, CRM) under strict data protection agreements
  • Affiliates or partners involved in direct communication or platform development


We do not sell, rent, or trade personal data.

 

7. International Transfers

Some service providers or group entities may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

 

8. Retention of Data

We retain your data only as long as necessary to fulfill the purposes described here, or as required by law (e.g., financial, tax, or contractual obligations).

 

9. Your Rights

Under applicable law (e.g., GDPR), you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete or restrict your data (in certain circumstances)
  • Withdraw consent at any time (for marketing or optional data use)
  • Data portability (in applicable scenarios)
  • File a complaint with a data protection authority


To exercise your rights, contact us at: privacy@change.software

 

10. Data Protection for Minors

CHANGE is not intended for use by individuals under the age of 16. We do not knowingly collect or process personal data from minors.

 

11. Security Measures

We use technical and organizational measures to protect your data from unauthorized access, alteration, loss, or misuse. All employees and vendors with access to personal data are under confidentiality obligations.

12. Updates to This Policy

We may update this Privacy Policy periodically to reflect legal or operational changes. You will be notified of any material changes via email or through a notice on the website.

Contact Information

For questions or concerns about this policy, contact:

© 2025 CHANGE All rights reserved