CHANGE (“Change,” “we,” “our,” or “us”) is a service platform owned and operated by Ubooker Worldwide Ltd, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom. While Change operates under the corporate ownership of Ubooker, it functions as its own distinct brand, offering digital tools and services designed to simplify and accelerate the talent booking process across the fashion and creative industries.
We are committed to protecting your privacy and ensuring transparency in how we collect, use, and store your personal information. This Privacy Policy explains how we process personal data through the change.software website and associated services (the “Service”).
1. Who We Are
CHANGE is operated by Ubooker Worldwide Ltd in its role as data controller, as defined under applicable data protection laws, including the General Data Protection Regulation (GDPR).
If you have questions, you can contact our Data Protection Office at: privacy@change.software.
2. Scope of This Policy
This Privacy Policy applies to:
This Policy is incorporated by reference into our Terms of Use.
3. What Personal Data We Collect
We may collect the following categories of personal data:
Data You Provide Directly:
Data Provided Through Use:
Optional/Marketing Data:
4. Purposes and Lawfulness of the Data Processing
We use personal data for the following lawful purposes:
Purpose | Lawful Basis |
To provide platform access and services | Performance of contract |
To respond to inquiries and support requests | Legitimate interest |
To process bookings and communication between clients and agencies | Performance of contract |
To improve the platform and user experience | Legitimate interest |
To send marketing or informational emails (when consented) | Consent |
To analyze usage patterns and protect our systems | Legitimate interest/security |
We do not use your personal data for automated decision-making or profiling.
5. Cookies and Tracking
CHANGE uses cookies for essential site functionality, performance analytics, and (with consent) marketing personalization. You can manage cookie settings via our [Cookies Policy] or your browser preferences.
6. Data Sharing and Recipients
Your personal data may be shared only with:
We do not sell, rent, or trade personal data.
7. International Transfers
Some service providers or group entities may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).
8. Retention of Data
We retain your data only as long as necessary to fulfill the purposes described here, or as required by law (e.g., financial, tax, or contractual obligations).
9. Your Rights
Under applicable law (e.g., GDPR), you have the right to:
To exercise your rights, contact us at: privacy@change.software
10. Data Protection for Minors
CHANGE is not intended for use by individuals under the age of 16. We do not knowingly collect or process personal data from minors.
11. Security Measures
We use technical and organizational measures to protect your data from unauthorized access, alteration, loss, or misuse. All employees and vendors with access to personal data are under confidentiality obligations.
12. Updates to This Policy
We may update this Privacy Policy periodically to reflect legal or operational changes. You will be notified of any material changes via email or through a notice on the website.
Contact Information
For questions or concerns about this policy, contact: